ToAuto Electric Meltal Melting Furnace TGF3000 Troubleshooting
Official customer service: service@toautotool.com
Notes:
1. ToAuto offer free repair parts if you bought the machine from our offcial online stores.
2. Original order record is needed for free repair parts.
- Machine cann't be powered up.
1: Please disassemble the bottom of the machine to check if the wiring is loose. If it is loose, clamp it with pliers. Mainly check the wires at the thermostat, switch and power cord socket. If it is loose, reconnect it and turn on the machine for testing.
2: If all wires are normal, check if the switch indicator light is on when you turn on the machine. If it is on, it means the thermostat controller is deffective. If you want to buy one, click here.
If the switch indicator light is not on, please turn on the power and use a multimeter/electric tester to measure whether there is voltage output on the wires. If there is voltage output, it means the switch is deffective. If there is no voltage, it means the socket box is deffective.
How to check the voltage?
- Machine doesn't heat up/ reach to the set temp.
Please refer to this video and test the heating wire.
If the heating wire is deffective, get it here.
- Error code HHHH or LLLL
1. Please check if the wire connecting probe is loose
2. If the wire is well connected, it means the probe is deffetive. Buy one here. And refer to this video to change the probe.
- Controller shows numbers radomly.
1. Please refer to this video and try to rest the controller.
2. If reset doesn't work, please change the controller. (Buy new controller here; video instruction here. )
Louis
Hi,
Im thinking about purchasing the TGF3000 but im not sure about the ignot mold for casting. Im looking at purchasing a 100oZ ignot mold to cast smelted copper from stripped cables. Will the 3KG cruicble supplied with the furnace smelt enough copper to fill a 100oz ignot? I beleive a 100oz ignot converts to about 2.84KG.
Thanks
Joel
The ToAuto team has excellent customer service! I had an issue with my TRF3000. I was connected with John, a tech rep, who helped me though troubleshooting procedures. Ultimately, the machine needed to be returned and John just…. sent me a new machine free of charge for the inconvenience.
If you’re debating which product to buy, go with this company. The new machine has been working perfectly. I smelt copper, silver and gold and this machine handles it all, and faster than other machines. Plus you don’t find customer service like this anymore***
Brian Gorski
I think I have an early version of your smelter bought some 7-8 years ago. The electronic settings all show on the screen but the smelter does not heat up above 17 degrees. Can you help please. Brian
Bryant Shea
Crucible only heats at the bottom and turns red only 1/2 way up. The smaller crucible doesn’t turn red at all even though it says it has reached the set temperature.
Randy
My furnace reaches 1150° but won’t melt the gold even after a half hour. How do I make it hotter?